Introduction
Welcome to Dynameyes s.r.o. (“Company”, “we”, “our”, “us”). Protecting your privacy is important to us. This Privacy Policy explains how we collect, use, and share your personal data in compliance with the General Data Protection Regulation (EU GDPR) and the laws of the Czech Republic.
By using our services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our services.
1. Data Controller Information
Company Name: Dynameyes s.r.o.
Registered Address: Andersenova 10, Prague, Czech Republic
IČ: 02649772
DIČ: CZ02649772
Contact Email: hcet.sonrec@olleh
We are responsible for your personal data as the “Data Controller” under GDPR.
2. Personal Data We Collect
We collect and process the following personal data:
Data You Provide Directly:
• Contact Information: Name, email address, phone number, company details.
• Account Data: Username, password (encrypted), preferences.
• Messages: Content of inquiries or support requests submitted via our contact forms or email.
Data We Collect Automatically:
• Usage Data: IP address, browser type, operating system, and interactions with our website (cookies and analytics).
• Device Data: Device model, language settings, and geographical location.
3. How We Use Your Data
We use your personal data for the following purposes:
• Providing Services: To manage your account and deliver requested services (e.g., tachograph integration).
• Customer Support: To respond to inquiries and offer technical assistance.
• Marketing: To send relevant updates, news, and promotional offers (with your consent).
• Legal Compliance: To comply with applicable laws, tax obligations, or legal claims.
• Website Optimization: To improve our website’s functionality and ensure user experience.
4. Legal Basis for Processing Data
We process your personal data based on:
1. Contractual Necessity: To provide services you have requested.
2. Legal Obligations: To comply with legal requirements under Czech law and GDPR.
3. Consent: For sending marketing materials or storing cookies (where applicable).
4. Legitimate Interests: To maintain and improve our services.
5. Sharing Your Data
We do not sell or rent your personal data. However, we may share your data with:
• Service Providers: For hosting, IT support, payment processing, and data analytics.
• Legal Authorities: If required by law or in response to legal requests.
• Affiliates: To ensure smooth service delivery (e.g., billing handled by bld.ai in the USA).
All data processors are GDPR-compliant and provide adequate data protection guarantees.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:
• Account Data: Until the account is deleted or after 5 years of inactivity.
• Financial Data: As required by Czech tax law (10 years).
• Support Requests: Kept for 3 years after resolution.
After this period, data will be securely deleted or anonymized.
7. Your Rights
Under GDPR, you have the following rights:
• Access: Request a copy of your personal data.
• Rectification: Correct inaccurate or incomplete data.
• Erasure: Request data deletion (“Right to be Forgotten”).
• Restriction: Limit how we process your data in certain cases.
• Data Portability: Receive your data in a structured, machine-readable format.
• Objection: Object to processing based on legitimate interests or direct marketing.
• Withdraw Consent: Revoke your consent at any time.
To exercise your rights, contact us at [email protected].
8. Security Measures
We implement robust technical and organizational measures to protect your personal data, including:
• Data encryption.
• Regular security audits.
• Access controls to restrict unauthorized data access.
While we strive for high security, no system can be 100% secure. You share data at your own risk.
9. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience. By continuing to use our website, you consent to the use of cookies. Types of cookies we use include:
• Essential Cookies: Required for core functionality.
• Performance Cookies: For website analytics (Google Analytics).
• Marketing Cookies: To deliver tailored advertising (with your consent).
You can manage cookie preferences through your browser settings.
10. Cross-Border Data Transfers
Some data may be processed outside the EU (e.g., billing by bld.ai in the USA). We ensure all data transfers comply with GDPR via Standard Contractual Clauses (SCCs) or equivalent safeguards.
11. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or regulations. The latest version will always be available on our website. Please review it regularly.
12. Contact Information
If you have questions or complaints regarding this Privacy Policy, please contact us at:
Dynameyes s.r.o.
Email: hcet.sonrec@olleh
Alternatively, you may contact the Office for Personal Data Protection (ÚOOÚ) in the Czech Republic if you believe your data rights have been violated.
Last Updated: 02 December 2024